The burden of healthcare-related costs on the American consumer accounts for 17% of per-capita GDP(1). Consumers’ Research believes the quality, safety, cost, availability, and variety of healthcare and healthcare-related services used or desired by American consumers are improved by greater consumer knowledge and freedom. These value factors hold true for goods and services within both the private and public sector.
Source: OECD Data
Consumers’ Research is engaged on informing consumers, elected officials, and those who make and oversee the implementation of regulations. We strive to make these bodies aware of the impacts that policies, regulations, and proposed legislation has on these value factors.
Our basic methodology for healthcare-related projects includes the following steps:
- Consumers’ Research conducts regular simple household surveys of American households to determine the beliefs Americans have as to what is driving the quality, safety, cost, availability, and variety of their healthcare-related expenditures.
- We conduct research into the driving forces behind these same value factors.
- We identify the greatest gaps between consumer knowledge and consumer reality, focusing first on those gaps in safety that represent a hazard to the consumer.
- Consumers’ Research, in addition to publishing the findings of our surveys and research, conducts an education campaign to promote the results of our research to better inform consumers.
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